• Are your products high quality?
YES! We take pride on our products. All of our products are quality tested. Our jewelries are guaranteed led & allergy free, and no green skin. Our acrylic products are made with high quality crystal clear acrylic glass, we 100% guaranteed it will last for years.
We have a dedicated quality assurance team that will monitor each order to make sure our customers receive the BEST quality products.
• Where do you ship your products from?
We have two warehouses, one in Florida, USA and one in Netherland, EU.
All orders within USA and to Canada, Australia & New Zealand will be shipped from our USA warehouse.
Orders within Europe will be shipped from our Netherland warehouse.
• Why my order is late?
Our shipping times are quoted by the carrier. The shipping times may take longer when holiday is approaching. For international shipping, once your item entered customs, we are not responsible for any delay. If you have any concern, please feel free to fill out our contact form and we'll help you track down your item.
• I don't see my question here, what should i do?
You can send us a message by filling out our contact form for any questions or concerns. One of our dedicated team members will get back to you within 24-48 hours.